February 26, 2026 – Client Support Software announced today that the MISMO Housing Counseling Dataset Specification (HCDS) v1.1 has been integrated and deployed in the Client Management Application (CMA) for both client data export and client data import.
This release gives housing counseling agencies a standards-based workflow to generate MISMO HCDS XML from client records and import MISMO HCDS XML into CMA to create new client records. The implementation supports both outbound and inbound data exchange, helping agencies reduce duplicate entry and improve consistency across counseling and partner systems.
Client Support Software pursued early adoption of HCDS v1.1 to help move the housing counseling industry forward and to adopt the best available tools for delivering high-quality service to housing counseling recipients.
“We made a deliberate decision to move early on MISMO HCDS v1.1 because the counseling industry benefits when systems can exchange data reliably and consistently,” said Daniel Mahanger, Managing Partner. “Early adoption is part of our long-term commitment to stronger interoperability, better workflow efficiency, and better outcomes for the people agencies serve.”
The deployed CMA capabilities include:
– MISMO HCDS v1.1 XML export
– MISMO HCDS v1.1 XML import
– On-screen preview workflows for export and import payloads
– Gap visibility tooling to support implementation maturity and data-quality planning
– Role- and agency-aware controls aligned to housing workflows
MISMO describes the Housing Counseling Dataset as a framework for exchanging counseling session, borrower participation, and outcome data to improve interoperability across systems. Client Support Software expects this deployment to help agencies align with emerging industry data standards while preserving practical day-to-day usability for counselors and operations teams.
Client Support Software would like to thank the MISMO Housing Counseling Data Workgroup for its leadership role in publishing the data specification.
About Client Support Software
Client Support Software provides technology solutions for housing counseling agencies and related service organizations. The CMA platform supports agency operations, reporting, and secure client-data workflows designed to improve service delivery.
For more information, contact support@clientsupportsoftware.com